Skip the lazy flat-ground zoos. You hike steep inclines here, so wear actual sneakers unless you enjoy calves of steel. The giraffe exhibit is the main event; pay for the crackers because getting licked by a massive tongue is worth the five bucks. Aim for a weekday morning to avoid the absolute chaos of stroller squads. The chairlift ride offers a solid view of the city but honestly, just walk to the higher exhibits.
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