Max weight per person is 240, to assure weight restriction is met, guests will be weighed on site.
Come on the only tour that has a Marine Biologist as your tour guide. They will explain all the processes involved and the unique conditions required for this supernatural phenomena to occur. Your marine biologist will also explain how this delicate ecosystem maintains a pure balance and what must be done to preserve and protect the Bio Bay “Laguna Grande." It is a very special place on Planet Earth! All gear, snacks, and kayak lessons are included. Minimum age is 6 years old. Children under 6 years of age are not permitted on any of our tours.
What's included
Professional guide
Snacks
All necessary gear
Important information
Not recommended for pregnant travelers
Not recommended for travelers with spinal injuries
Not recommended for travelers with poor cardiovascular health
Service animals allowed
Public transportation options are available nearby
Travelers should have at least a moderate level of physical fitness
RESTRICTION: weight limit of 240 lbs PER PERSON. NO EXCEPTIONS. To assure weight restriction is met, guests will be weighed on-site. No participation allowed over the weight limit.
Minimum age 6 years
For safety reasons pregnant women cannot participate. (NO EXCEPTIONS)
Our kayaks are all tandem kayaks for two people - you are booking per person not per kayak. If one space is left, that means there is 1 space on a tandem kayak.
Guest under 18 yrs of age must be accompanied by an adult.
The owner of the service animal must provide a Licensed Life-vest by the Coast Guard for the animal. The animal must be in total control all the time. Keep in mind that there will be many people around in the dark.
Guest that are not able to complete the tour for any reason will not be provided a refund of any type.
All guests must be able to row their kayaks by themselves. One of the requirements is that you are able to get in and out of the kayak on your own and be able to maneuver it. If you are an unexperienced kayaker we highly suggest you choose the earlier tour.
If one space is left, that means there is 1 space (for 1 person) on a tandem kayak (No single kayaks available). You will be accompanied by another guest on the tour.
All guest must arrive 30 mins before the start of their tour. We respectfully will not accept or wait for any guest after this time.
If necessary, a tarp (canopy) may be used during the excursion to block any light pollution and enhanced the experience.
In order to best appreciate the bioluminescent phenomena our tours run at sunset and early evening and it can get quite dark in the mangrove canal. So, if you are afraid of darkness, a first time kayaker, or have small kids we strongly suggest taking the earlier, sunset trip. This way you can see where you are going, get use to the environment and sharpen your kayaking skills
Due to the immense popularity the Bio Bay tour, at times can get crowded. It’s not uncommon to meet up with other tour groups waiting to access the canal leading to the lagoon. There can be bumping other kayaks along the way.
Please keep in mind that this tour takes place in a natural environment and that the bioluminescent phenomenon, although rare, can be seen year round. The intensity of brightness is unpredictable and can vary from minimal to very bright suddenly.
Cancellation policy
For a full refund, cancel at least 24 hours before the scheduled departure time.
More than 1 days before departure: 100% refundable
1-0 days before departure: 0% refundable
Experience may be cancelled in bad weather.
Experience may be cancelled if minimum traveler count is not reached.
