Attention, water lovers! The park is open from 8:30 a.m. to 5:30 p.m. and has more than 50 attractions. At Xel-Há natural paradise located along the Riviera Maya, you can have an amazing jungle adventure, as you explore a lagoon, cenotes, caves and a hidden beach. You can bike around the lush grounds or simply lay down in an inner tube and drift along the river. And if you love snorkelling, you're in for a treat, because gear is included, with mask, fins and flotation vest. Relax on comfy lounge chairs or take a nap in a hammock. Lockers, restrooms, changing rooms, showers and a towel are available for use. This park is the perfect place for families to create unforgettable memories. You'll get unlimited ice, soft drinks and mineral water to keep you cool! and if it's your birthday, we've got a special surprise just for you!
we've got you covered with transport to and from your hotel!
The All-Inclusive option includes breakfast, lunch buffet and an open bar.
What's included
The All-Inclusive option includes breakfast, buffet lunch, domestic open bar and soft drinks
Inner tubes and bicycles are available for use
Hotel pickup and drop-off
The Light option includes unlimited soft drinks, ice and mineral water
Use of lounge chairs, hammocks and rest areas
Visitors will have access to more than 50 attractions including guided experiences inside the park
You will receive your park entry wristband on the bus on the way to the park.
Access to showers, lockers and towels
special surprise if it is your birthday
Snorkeling gear is included, with mask, fins and flotation vest
Important information
Wheelchair accessible
Infants and small children can ride in a pram or stroller
Public transportation options are available nearby
Infants are required to sit on an adult’s lap
Transportation options are wheelchair accessible
All areas and surfaces are wheelchair accessible
Suitable for all physical fitness levels
Important: Children must be accompanied by an adult all the time.
With All-Inclusive option, Food and beverages are included at the 5 restaurants with Mexican, international and fast food as well as snacks and ice cream.
Bring a swimsuit, comfortable clothes biodegradable sunscreen and insect repelent.
Child prices are height dependent. Children over 4.6 feet (1.4 meters) pay the adult price. Children between 3.2 feet (1 meter) and 4.6 feet (1.4 meters) pay the child price. All children under 3.2 feet (1 meter) travel free provided they do not occupy a seat
The Voucher schedule is informative and it does not indicate your pick-up time.
The pickup operates from different hotels in Cancun, Playa del Carmen, and the Riviera Maya so it is necessary to contact to know the exact schedule of your pickup.
Product operations are subject to availability and changes.
All requests for changes, cancellations and/or refunds on bookings must be in the 24-hour or more window prior to the visit date.
Some activities like underground rivers have a check point for health issues
Infants are unable to thermoregulate, meaning they can only swim in certain areas.
Cancellation policy
For a full refund, cancel at least 24 hours before the scheduled departure time.
More than 1 days before departure: 100% refundable
